From the beginning, CIFGA has been focused on a continuous process of improvement of procedures, working to increase our competitiveness to achieve the highest degree of confidence and reliability by demonstrating our commitment to products and service quality.
We work following an ongoing improvement system conducive to excellence in services and processes to satisfy customer´s requirements and expectations.
CIFGA is certified by the following standards:
Moreover, CIFGA has been registered as Innovative SME on the Public Records dependent on the General Directorate of Innovation and Competitiveness from the former Ministry of Economy and Competitiveness (current Ministry of Science, Innovation and Universities) due to its innovative characteristics.
CIFGA considers that suggestions management is an essential point to maintain a satisfactory relationship with its customers, so a handling process for complaints and suggestions has been developed and its description is available to any interested party upon request.